Privacy & cookies
A short, clear explanation of how this website handles information.
Effective 25 August 2026. This notice applies to trikotec.co.zw and enquiries made through the contact methods published here.
Who is responsible
Trikotec Pvt Ltd, Harare, Zimbabwe, is responsible for deciding why and how personal information covered by this website is processed. Questions or requests may be sent to the email address above.
Information we may receive
If you call, email or use WhatsApp, we may receive your name, organisation, contact details, message, project or support information and subsequent correspondence. The web server may also record limited technical information such as an IP address, browser type, requested pages, date and time, and security logs.
Why we use it
Information is used to respond to enquiries, consider or perform requested services, support clients, secure and maintain the website, keep necessary business records and meet legal obligations. We process information fairly and for specified purposes, using consent where the law requires it.
Cookies and browser storage
Essential browser storage remembers your cookie choice and supports website security or operation. Optional analytics or marketing technologies should remain disabled unless you select “Allow optional cookies”. You can reopen Cookie settings in the footer or clear stored website data in your browser. External services such as WhatsApp or Google Maps apply their own privacy and cookie terms after you follow their links.
Sharing and service providers
Information may be handled by authorised Trikotec personnel and necessary providers such as hosting, email, communications, security or professional advisers. It may also be disclosed where required by law or needed to establish, exercise or defend legal rights. Providers should receive only what is necessary and be subject to appropriate safeguards.
Storage outside Zimbabwe
Some hosting, email, WhatsApp, analytics or other technology providers may store or process information outside Zimbabwe. Trikotec should assess such transfers and use an applicable lawful safeguard, including adequate protection, contractual necessity or unambiguous consent where required by sections 28 and 29 of the Cyber and Data Protection Act.
Retention and security
Information should be kept only for as long as needed for the stated purpose, an active business relationship, security, dispute handling or a legal recordkeeping obligation. Trikotec uses reasonable organisational and technical measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may ask to be informed about use of your personal information, request access, object to processing, and request correction or deletion of false or misleading information. You may also withdraw consent for future optional processing. We may need to verify your identity and may retain information where the law permits or requires it.
Zimbabwe framework and complaints
This notice is structured with regard to Zimbabwe’s Cyber and Data Protection Act [Chapter 12:07] and the Cyber and Data Protection (Licensing of Data Controllers and Appointment of Data Protection Officers) Regulations, 2024, as applicable. POTRAZ is Zimbabwe’s Data Protection Authority. You may contact Trikotec first and may also raise a concern with POTRAZ.
Updates and scope
We may update this notice when the website, service providers or legal requirements change and will publish the new effective date here. This website notice does not replace any additional privacy information required for employee, supplier, product-user or client records.